Do you need help or do you have a question about BankDirect, our products, or our services? Below are some of our most frequently asked questions.
Questions about accounts can either be made through an online request, or over the phone with one of our Client Support representatives by calling 1.877.839.2737 Monday through Friday, 8am - 6pm, Central Time. Client Support is closed on Saturday and Sunday.
The Client Support Center observes the following Federal holidays: New Year's Day; Martin Luther King, Jr.'s Birthday; President's Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veteran's Day; Thanksgiving Day and Christmas Day.