Do you need help or do you have a question about BankDirect, our products, or our services? Below are some of our most frequently asked questions.
Yes. Just like any other bank, checks are one way in which customers make transactions against their account(s). BankDirect issues the first
set of checks (a 50 pack) for free. Then when customers need additional checks they reorder them through the Manage section on our web site.
We also send out monthly account statements similar to traditional banks. However, with BankDirect, since customers can review
their bank activity anytime they wish via the Internet, we do not provide deposit receipts or actual checks in the monthly statement,
only imaged copies of their checks or deposit receipts. This cuts down on our operational costs, and we can pass the savings on to customers
in the way of better rates.